Delegate with care
Ensure your staff are not asked to take on tasks out with their competence or responsibility. Ensure that they are properly trained in any task they are asked to carry out. Keep good records of all staff training as proof of competence.
Mistaken disclosure
...An insurance company asked for the patient's medical records but the GP disclosed more information than he should have...
A not so simple fever
...The baby had a cough and a high temperature and the doctor prescribed a course of paracetamol. By the time she had been seen by three other doctors, she was seriously ill...
Erasure by oversight
Don't lose your licence to practise because the GMC or GDC don't have your correct contact details.
Dentist number one, two or three? - dental case study
...The patient underwent a root canal but suffered complications over the course of two years, receiving treatment from three different dentists...
Missed follow-up
...The patient attended her practice for various reasons over the course of six years. But no follow-up action was taken on the abnormal test result...